Shipping policy
Shipping Policy
Thank you for shopping with Stellarune.
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
During busy periods, holidays, or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
Australia: 2–7 business days
International: 7–21 business days
Please note that delivery times are estimates only and may vary depending on destination, customs processing, carrier delays, weather conditions, and other factors beyond our control.
Tracking Information
Tracking information will be provided once your order has been shipped, where available.
Customers will receive a shipping confirmation email containing tracking details.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before placing an order.
Stellarune is not responsible for orders shipped to incorrectly provided addresses.
Customs, Duties and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer.
Lost or Delayed Shipments
If your order appears to be lost or significantly delayed, please contact us and we will do our best to assist in locating your shipment.
Contact Us
For shipping-related questions, please contact: